Midday BOX - Lunch Box bag transport from Home to School

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Parent Information

Name, Phone number, Email address, Home address, student details (student name, class and school name). Order details and payment-related information (amount, order status)

b. School Information

School name, School address, Contact details, Unique School ID, Order and delivery management data

c. Delivery Boy Information

Name, Phone number, Login credentials, Assigned delivery details, Delivery status updates

d. Location Information

Location data may be used only during active delivery to track pickup and delivery status.

2. How We Use Information

We use the collected information to:

Register and authenticate parents, schools, and delivery personnel
Enable parents to place orders for their child’s school
Allow schools to manage assigned and unassigned orders
Allow delivery personnel to complete daily deliveries
Track order and delivery status
Improve app functionality and user experience
Communicate important updates related to orders and deliveries

3. Data Sharing

We do not sell or rent user personal information.

Data may be shared only in the following cases:

Between parents, schools, and delivery personnel strictly for order fulfillment
With trusted service providers for app operations (such as hosting, authentication, and notifications)
If required by law or legal authorities

4. Data Security

We take data security seriously and use reasonable technical and organizational measures to protect user information, including:

Data may be shared only in the following cases:

Secure authentication
Encrypted communication
Restricted access to sensitive data

However, no method of transmission over the internet is 100% secure.

5. User Rights

Users have the right to:

Access their personal data
Update or correct their information
Request deletion of their account and personal data

To exercise these rights, please contact us using the details below.

6. Children’s Privacy

Our App is intended for use by parents and schools. We do not knowingly collect personal information directly from children without parental involvement.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: Email: support@middaybox.com
App Name: MidDayBox

For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only.

For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only.

Orders are shipped within 0-7 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.

Midday Box is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 0-7 days rom the date of the order and payment or as per the delivery date agreed at the time of order confirmation.

Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration.

For any issues in utilizing our services you may contact our helpdesk on middaybox@gmail.com

Account Deletion

Users can request deletion of their MidDayBox account and associated data by sending an email to:

Data Retention:
Financial records may be retained for up to 90 days as required by law.